How To Cancel Your Lucille by NYSC Membership

We’re sorry to see you go. Thank you for being part of our strong, empowering community. Your wellness journey will always have a place here.  Choose from 3 convenient ways to cancel your membership:  

  1. In Club: Speak with any team member at our front desk to process your cancellation at your next club visit. 
  2. Online: Visit our online cancel page to process your cancellation. Please note you will need to enter your barcode, email and home club (all available in app) to verify and complete your cancel request.
  3. Phone / Email: Send our team a request by submitting a Contact Us form with questions or concerns and our club leadership will help you. You can also call our billing partner’s Customer Care team at 888-827-9262 or email them at customercare@abcfitness.com

IMPORTANT: Cancellations received within 5 days of your next billing will result in an additional billing cycle and month of club access, with payment for this additional month collected at the time of cancellation in app/online. Members in an annual commit membership who request to cancel within the 12-month obligation will be billed a $150 cancellation fee, per the membership terms. This cancellation fee must be paid at the time of cancellation, and members will have access through the end of the current billing cycle. If you just joined but changed your mind and want to leverage your 3-day consumer right to cancel, please reach out to our Club Team or our billing partner’s Customer Care team; this option is not available in app/online