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Customer Service

Our Online Customer Service Forms Save You Time!

Lucille Roberts is dedicated to providing our customers with the best customer service possible. Your satisfaction is valuable to us. In order to maximize your experience please find a list of necessary customer service forms that can be filled out, printed and either faxed or mailed to us with the appropriate documents. Here are the available forms:

  • Membership Suggestions
    • Member Suggestion Form– Your feedback and ideas are very important to us. At Lucille Roberts we work hard to make your workouts, weight loss and fitness experience the best it can be. So let us know your thoughts... we will put them in action!
  • Membership Pregnancy Freeze
    • Member Pregnancy Freeze Form - Lucille Roberts will freeze your membership until one month after your due date.  Find out how in the customer service “Member Pregnancy Freeze Form” here.
  • Membership Medical Freeze
    • Member Medical Freeze Form - Lucille Roberts will freeze your membership for up to 6months for medical reasons.  Find out how in the customer service “Member Medical Freeze Form” here.
  • Membership Personal Freeze
    • Member Personal Freeze Form - Find out how to freeze your membership for personal reasons in the customer service “Member Personal Freeze Form” here.